Download Troubleshooting Cisco IP Telephony & Video v1-0.300-080.300-080.2019-01-28.1e.142q.vcex

Question 1

When parsing trace output after the call routing decision and path selection have been made, which two records can be found in the CCM|RouteList? (Choose two.)

• A: PretransfromDigitString
• B: CallingPartyNumber
• C: PretransformCallingPartyNumber
• D: RouteListName
• E: findLocalDevice
• F: RouteListCdrc :

Correct Answer: DF

Question 2

Refer to the exhibit. 

  

The exhibit shows the output of debug isdn q931. An inbound PSTN call was received by a SIP gateway that is reachable via a SIP trunk that is configured in Cisco Unified Communications Manager. The call failed to ring extension 3001. If the phone at extension 3001 is registered and reachable through the gateway inbound CSS, which three actions can resolve this issue? (Choose three.)

• A: Change the significant digits for inbound calls to 4 on the SIP trunk configuration in Cisco Unified Communications Manager.
• B: Configure the digit strip 4 on the SIP trunk under Incoming Called Party Settings in Cisco Unified Communications Manager.
• C: Configure a translation pattern in Cisco Unified Communications Manager that can be accessed by the trunk CSS to truncate the called number to four digits.
• D: Configure a called-party transformation CSS on the gateway in Cisco Unified Communications Manager that includes a pattern that transforms the number from ten digits to four digits.
• E: Configure a voice translation profile in the SIP Cisco IOS gateway with a voice translation rule that truncates the number from ten digits to four digits.
• F: Configure the Cisco IOS command num-exp 2288223001 3001 on the gateway ISDN interface.

Correct Answer: ACE

Question 3

When a user attempts to log out from Cisco Extension Mobility service by pressing the services button and selecting the Cisco Extension Mobility service, the user is not able to log out. What is causing this issue?

• A: The Cisco Extension Mobility service has not been configured on the phone.
• B: The user device profile is not subscribed to the Cisco Extension Mobility service.
• C: The CTI service is not running.
• D: The logout URL that is defined for the Cisco Extension Mobility service is incorrect or does not exist under the IP Phone Services configuration.

Correct Answer: B

Question 4

Which two statements indicate something that can cause an IP phone to fail roaming when device mobility has been configured? (Choose two.)

• A: Device Mobility Mode is set to Off in the Cisco Unified Communications Manager service parameters while the device mobility configuration on the phone is set to default.
• B: No device mobility groups have been configured.
• C: No locations have been configured and assigned to the device pools.
• D: No physical locations have been configured and assigned to the device pools.
• E: No device mobility-related information settings were configured under the device pools.

Correct Answer: AD

Question 5

Refer to the exhibit. 

  

Which course of action will resolve the Mobile Connect issues that are shown in the exhibit?

• A: Configure the Mobility softkey on the phone.
• B: Enable the user for Cisco Mobile Connect.
• C: Make the user an owner of the phone device in the phone device configuration page.
• D: Enable the device mobility mode on the phone since it is disabled.

Correct Answer: C

Question 6

Cisco Unified Mobile Connect has been enabled, but users are not able to switch an in-progress call from their mobile phone to their desk phone. You find out that the Resume softkey option does not appear on the desk phone after users hang up the call on their mobile phone. What do you do to resolve this issue?

• A: Issue the progress_ind progress disable command in the gateway.
• B: Issue the voice call disc-pi-off command in the gateway.
• C: Enable mobile connect on the user profile.
• D: Assign Resume softkey on the desk phone.

Correct Answer: B

Question 7

You enabled Cisco Unified Mobile Connect for a user, but the user is unable to send calls to a mobile phone from the desk phone. What do you do to resolve the issue?

• A: Restart the phone, and verify that the key is present.
• B: Under User Management > User, make sure that the Mobility option is selected.
• C: Make sure that the phone is subscribed to Extension Mobility.
• D: Add the mobility key to the softkey template that the phone is currently using.

Correct Answer: D

Question 8

Refer to the exhibit. 

 
 
When the user tried to configure the command maximum sessions 5 under the dspfarm profile 1, the error shown in the exhibit was reported. Which course of action will resolve this issue?

• A: The maximum conference-participants value must be configured >0.
• B: Ensure that the conference bridge is not registered in Cisco Unified Communications Manager.
• C: The command dsp services dspfarm must be configured under the voice-card configuration.
• D: Configure the dspfarm all command under the voice card.

Correct Answer: C

Question 9

Refer to the exhibit. 

  

You're tasked with staging configuration changes to add conference bridge functionality to an existing IOS voice gateway deployment. What command is missing for the configuration to be accepted by the IOS CLI?

• A: The command maximum conference-participants must be configured under the dspfarm profile.
• B: The Enhanced IOS Conference Bridge is not configured in Cisco Unified Communications Manager.
• C: The command dsp services dspfarm must be configured under the voice-card configuration.
• D: The dspfarm command under the voice card is missing.
• E: The dsp tdm pooling command under the voice-card is missing.

Correct Answer: C

Question 10

Refer to the exhibit. 

  

When a call between two HQ users was being conferenced with a remote user at the BR site, the conference failed. Which configuration would be needed to solve the problem?

• A: The BR_MRG must contain the transcoder device. The BR_MRGL must be assigned to the BR phones.
• B: The HQ_MRG must contain the transcoder device. The HQ_MRGL must be assigned to the HQ phones.
• C: A transcoder should be configured at the remote site and assigned to all remote phones through the BR_MRGL.
• D: The HQ_MRG must contain the transcoder device. The HQ_MRGL must be assigned to the software conference bridge.
• E: Enable the software conference bridge to support G.711 and G.729 codecs in Cisco Unified Communications Manager service parameters.

Correct Answer: D