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Which description of the role of the account manager is true?

• A: The account manager is responsible for technology selection to sell into the account.
• B: The account manager leads a business-led approach selecting the right technology to sell.
• C: The account manager leads the customer engagement throughout the business-led approach.
• D: The account manager is directly responsible for the customer relationship.

Correct Answer: D

Which role has direct responsibility for the customer relationship?

• A: Account Manager
• B: Technical Solutions Architect
• C: Business Architect
• D: Systems Engineer

Correct Answer: A

Which role is most important for engaging with the customer from a business perspective?

• A: Systems Engineer
• B: Technical Solutions Architect
• C: Business Architect
• D: Account Manager

Correct Answer: C

Which role of a Project Sponsor is true?

• A: stakeholder or stakeholders who have influence on the relationship between other stakeholders and the person delivering the message.
• B: stakeholder or stakeholders who have the ultimate decision-making authority and influence
• C: stakeholder or stakeholders for whom the decision may either directly or indirectly impact
• D: stakeholder or stakeholders who have requested the communication

Correct Answer: D

Which goal of the Cisco business architect in a business architecture engagement is true?

• A: Lead post-sales technical support
• B: Gain experience in developing low-level designs.
• C: Convey Cisco relevancy to business capabilities and solutions.
• D: Provide Cisco specific technology solutions.

Correct Answer: A

You are an account manager and your customer asks whether Cisco can become a strategic partner to assist solving the business problems your customer is facing. Which two descriptions best describes the value of the Cisco Business Architecture Methodology? (Choose two.)

• A: clearly illustrates product outcomes via a technology roadmap aligned to high-level business outcomes
• B: ensures that business capabilities and solutions are aligned with business priorities and long-term strategy
• C: captures and realizes value from defined business outcomes
• D: ensures that product outcomes are aligned to business drivers
• E: ensures that business capabilities are identified in product briefing sessions, clearly highlighting the outcomes the product benefits deliver

Correct Answer: BC

Business architects must be skilled within Enterprise architecture. Which list of Enterprise architecture domains must business architects fully understand?

• A: business, data center, collaboration, and network architecture.
• B: security, data center, collaboration, and network architecture.
• C: business, data, application, and technology architecture.
• D: strategic, data, application, and technology architecture.

Correct Answer: D

Who is responsible for leading a business architecture engagement with the customer?

• A: account team (account manager, engineer)
• B: business architect
• C: services team
• D: technology specialists
• E: sales leadership

Correct Answer: B

Which two benefits of using a Cisco Business Architecture methodology are true? (Choose two.)

• A: It supports the client IT department to define the technology architecture.
• B: It determines the low-level design for network infrastructure.
• C: It enhances the way Cisco does business with its customers.
• D: It drives larger and more profitable results for customers, Cisco, and partners.
• E: It provides project management of a complex technology deployment.

Correct Answer: CD

Which two descriptions of the Cisco Business Architecture methodology are true?

• A: assertive selling of a single technology
• B: technology-focused approach
• C: effective engagement with business leaders by understanding their needs and challenges
• D: provide an opportunity to sell an enterprise agreement
• E: provide opportunity to create, shape, or influence the business capabilities

Correct Answer: CE