Download Apple.SVC-17A.BrainDumps.2019-03-18.27q.vcex

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Exam Apple Service Fundamentals
Number SVC-17A
File Name Apple.SVC-17A.BrainDumps.2019-03-18.27q.vcex
Size 136 KB
Posted Mar 18, 2019
Download Apple.SVC-17A.BrainDumps.2019-03-18.27q.vcex

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Demo Questions

Question 1

Which component for Apple Service Toolkit is designed to help troubleshoot issues with MagSafe and MagSafe 2 power adapters?


  1. NAD
  2. VST
  3. TPT
  4. CSD
Correct answer: A



Question 2

To help define if an issue is in the Environmental problem space, which question can you ask your customer?


  1. Do you have this issue on all Wi-Fi networks?
  2. Could you show me how you use your Mac?
  3. Did you add any memory to this Mac?
  4. Have you updated your software?
Correct answer: B



Question 3

Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?


  1. IPT
  2. MRI
  3. VST
  4. EFI
Correct answer: D



Question 4

To power on the system, which of the following can be used on the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) logic boards?


  1. Two switches that can be flipped
  2. Two ports that be activated
  3. Two pads that can be shorted
  4. Two buttons that can be pressed
Correct answer: D



Question 5

Which Mac mini listed below can use a USB 3devices at full speed?


  1. Mac mini Server (Mid 2010)
  2. Mac mini (Mid 2010)
  3. Mac mini (Mid 2011)
  4. Mac mini (Late 2012)
Correct answer: D



Question 6

Which of the following tools is used to hold the display steady when performing a repair on an iMac (Late 2012, Early 2013, Late 2013, Mid 2014)?


  1. Service wedge
  2. LCD Mount
  3. LCD Clamp
  4. Service stand
Correct answer: A



Question 7

Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? (Select two.)


  1. Logic board
  2. Hard drive
  3. Memory
  4. Speakers
  5. Power supply
  6. LCD
Correct answer: EF



Question 8

Which of the following software tools can detect malfunctioning thermal sensors on MacBook Air (Mid 2013) models? (Select two.)


  1. System Information
  2. Apple Service Toolkit (AST)
  3. Apple Service Diagnostics (ASD)
  4. Thermal Sensor Diagnostics (TD)
  5. Thermal Service Diagnostics (TSD)
Correct answer: BC



Question 9

Which of the following parts must be removed prior to replacing the left speaker of the MacBook Air (11-inch, Mid 2013)? (Select three.)


  1. Right speaker
  2. Bottom case
  3. Battery
  4. Logic board
  5. I/O Flex cable
  6. Display clamshell
  7. Input device (IPD) flex cable
Correct answer: BCG



Question 10

You are about to replace a MacBook Air (11-inch. Mid 2013) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?


  1. Remove the thermal module.
  2. Install the battery cover.
  3. Remove the SSD carrier
  4. Remove the battery.
Correct answer: D



Question 11

Which component for Apple Service Toolkit is designed to help troubleshoot issues with MagSafe and MagSafe 2 power adapters?


  1. NAD
  2. VST
  3. TPT
  4. CSD
Correct answer: A



Question 12

To help define if an issue is in the Environmental problem space, which question can you ask your customer?


  1. Do you have this issue on all Wi-Fi networks?
  2. Could you show me how you use your Mac?
  3. Did you add any memory to this Mac?
  4. Have you updated your software?
Correct answer: B



Question 13

Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?


  1. IPT
  2. MRI
  3. VST
  4. EFI
Correct answer: D



Question 14

To power on the system, which of the following can be used on the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) logic boards?


  1. Two switches that can be flipped
  2. Two ports that be activated
  3. Two pads that can be shorted
  4. Two buttons that can be pressed
Correct answer: D



Question 15

Which Mac mini listed below can use a USB 3devices at full speed?


  1. Mac mini Server (Mid 2010)
  2. Mac mini (Mid 2010)
  3. Mac mini (Mid 2011)
  4. Mac mini (Late 2012)
Correct answer: D



Question 16

Which of the following tools is used to hold the display steady when performing a repair on an iMac (Late 2012, Early 2013, Late 2013, Mid 2014)?


  1. Service wedge
  2. LCD Mount
  3. LCD Clamp
  4. Service stand
Correct answer: A



Question 17

Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? (Select two.)


  1. Logic board
  2. Hard drive
  3. Memory
  4. Speakers
  5. Power supply
  6. LCD
Correct answer: EF



Question 18

Which of the following software tools can detect malfunctioning thermal sensors on MacBook Air (Mid 2013) models? (Select two.)


  1. System Information
  2. Apple Service Toolkit (AST)
  3. Apple Service Diagnostics (ASD)
  4. Thermal Sensor Diagnostics (TD)
  5. Thermal Service Diagnostics (TSD)
Correct answer: BC



Question 19

Which of the following parts must be removed prior to replacing the left speaker of the MacBook Air (11-inch, Mid 2013)? (Select three.)


  1. Right speaker
  2. Bottom case
  3. Battery
  4. Logic board
  5. I/O Flex cable
  6. Display clamshell
  7. Input device (IPD) flex cable
Correct answer: BCG



Question 20

You are about to replace a MacBook Air (11-inch. Mid 2013) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?


  1. Remove the thermal module.
  2. Install the battery cover.
  3. Remove the SSD carrier
  4. Remove the battery.
Correct answer: D



Question 21

Which component for Apple Service Toolkit is designed to help troubleshoot issues with MagSafe and MagSafe 2 power adapters?


  1. NAD
  2. VST
  3. TPT
  4. CSD
Correct answer: A



Question 22

To help define if an issue is in the Environmental problem space, which question can you ask your customer?


  1. Do you have this issue on all Wi-Fi networks?
  2. Could you show me how you use your Mac?
  3. Did you add any memory to this Mac?
  4. Have you updated your software?
Correct answer: B



Question 23

Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?


  1. IPT
  2. MRI
  3. VST
  4. EFI
Correct answer: D



Question 24

To power on the system, which of the following can be used on the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) logic boards?


  1. Two switches that can be flipped
  2. Two ports that be activated
  3. Two pads that can be shorted
  4. Two buttons that can be pressed
Correct answer: D



Question 25

Which Mac mini listed below can use a USB 3devices at full speed?


  1. Mac mini Server (Mid 2010)
  2. Mac mini (Mid 2010)
  3. Mac mini (Mid 2011)
  4. Mac mini (Late 2012)
Correct answer: D



Question 26

Which of the following tools is used to hold the display steady when performing a repair on an iMac (Late 2012, Early 2013, Late 2013, Mid 2014)?


  1. Service wedge
  2. LCD Mount
  3. LCD Clamp
  4. Service stand
Correct answer: A



Question 27

Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? (Select two.)


  1. Logic board
  2. Hard drive
  3. Memory
  4. Speakers
  5. Power supply
  6. LCD
Correct answer: EF



Question 28

Which of the following software tools can detect malfunctioning thermal sensors on MacBook Air (Mid 2013) models? (Select two.)


  1. System Information
  2. Apple Service Toolkit (AST)
  3. Apple Service Diagnostics (ASD)
  4. Thermal Sensor Diagnostics (TD)
  5. Thermal Service Diagnostics (TSD)
Correct answer: BC



Question 29

Which of the following parts must be removed prior to replacing the left speaker of the MacBook Air (11-inch, Mid 2013)? (Select three.)


  1. Right speaker
  2. Bottom case
  3. Battery
  4. Logic board
  5. I/O Flex cable
  6. Display clamshell
  7. Input device (IPD) flex cable
Correct answer: BCG



Question 30

You are about to replace a MacBook Air (11-inch. Mid 2013) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?


  1. Remove the thermal module.
  2. Install the battery cover.
  3. Remove the SSD carrier
  4. Remove the battery.
Correct answer: D









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