File Info
| Exam | Quality Engineer Exam |
| Number | CQE |
| File Name | ASQ.CQE.Pass4Sure.2018-10-22.93q.vcex |
| Size | 122 KB |
| Posted | Oct 22, 2018 |
| Download | ASQ.CQE.Pass4Sure.2018-10-22.93q.vcex |
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Demo Questions
Question 1
Which of the following quality gurus was very critical of merit-pay and individual bonuses?
He discouraged management by objectives and the ranking of employees by performance.
- Dr. Juran
- Dr. Deming
- Dr. Taguchi
- Dr. Feigenbaum
Correct answer: B
Question 2
In order to implement a continuous improvement strategy, a company may institute a steering committee or improvement council.
Which of the following would generally NOT be a task performed by this council?
- The development of a quality vision for the company.
- The combined development and implementation of the company improvement strategy.
- The definition of certain quality objectives for sections of the company.
- The development of quality education and communication modules for the organization.
Correct answer: A
Explanation:
Question 3
A company is planning to completely change its employee performance, appraisal and reward system.
Which of the following is NOT viable for consideration in the new system?
- Integrating subordinate, peer, customer, and self-evaluations with supervisory ratings.
- Using continuous improvement, quality and customer satisfaction as key criteria.
- Requiring work team or group evaluations that are equal in emphasis to individual evaluations.
- Requiring less frequent performance reviews, but utilizing many rating categories.
Correct answer: D
Question 4
Any group, designing a quality information system (QIS) to collect product data, must consider which of the following items?
I. How the results will be used.
II. The frequency that results must be reported.
III. The allowable data error variation.
- II only
- I and II only
- II and III only
- I, II and III
Correct answer: D
Question 5
A pre-award evaluation of a supplier's quality system capability should NOT include consideration of
- The supplier's product-quality history.
- The supplier's geographical location.
- The supplier's implementation of quality manual procedures.
- The supplier's skills in quality control techniques.
Correct answer: B
Question 6
For TQM success, what structure sequence should be followed?
I. Develop a quality policy.
II. Establish a quality council.
III. Establish strategic quality goals.
IV. Train for internal audits.
- II, III, I, IV
- II, I, III, IV
- III, II, I, IV
- I, II, III, IV
Correct answer: B
Question 7
What is the highest form of partnering with employees?
- Employee involvement.
- Task teams.
- Cost reduction projects.
- Stock option plans.
Correct answer: A
Question 8
A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a complaint?
- The product guarantee takes care of the product.
- A warranty is in place on the product.
- It is a minor inconvenience.
- They don't think it will do any good.
Correct answer: D
Question 9
The Malcolm Baldrige award is open for competition among which of the following?
I. Large manufacturing businesses.
II. Large and small manufacturing businesses.
III. Service organizations.
IV. Large service companies.
- I only
- I and III only
- II and III only
- II and IV only
Correct answer: C
Question 10
Which of the following is NOT a method for customer service data collection?
- Customer surveys.
- Internal surveys.
- Customer visits.
- Complaint analysis.
Correct answer: B
