File Info
| Exam | Avaya Aura Contact Center Administration |
| Number | 3300 |
| File Name | Avaya.3300.Prep4Sure.2018-10-27.36q.tqb |
| Size | 217 KB |
| Posted | Oct 27, 2018 |
| Download | Avaya.3300.Prep4Sure.2018-10-27.36q.tqb |
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Demo Questions
Question 1
A customer with Avaya Aura Contact Center will use the Contact Router for all calls entering the system. What is one function of the Contact Router?
- It links agents to applications.
- It links skillsets to applications.
- It links Intrlnslcs to applications.
- It links Control Directory Numbers (CDN) to applications.
Correct answer: D
Question 2
Which statement regarding scripts is true?
- A secondary script is the only place treatments can be applied to the call.
- A primary script is referenced directly from the Master script, otherwise It Is a secondary script.
- A primary script is the only place that call variables can be assigned.
- Secondary and primary scripts are exactly the same.
Correct answer: B
Explanation:
Avaya Aura® Contact Center Terminology page 73 Avaya Aura® Contact Center Terminology page 73
Question 3
Which two commands can update the value of a call variable? (Choose two.)
- GIVE
- READVAR
- ASSIGN TO
- COLLECT DIGITS
- SEND REQUEST
Correct answer: C
Explanation:
Avaya Aura® Configuration—Orchestration Designer Application Development 307 Avaya Aura® Configuration—Orchestration Designer Application Development 351 Avaya Aura® Configuration—Orchestration Designer Application Development 307
Avaya Aura® Configuration—Orchestration Designer Application Development 351
