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Exam Avaya Aura Contact Center Implementation Exam
Number 6210
File Name Avaya.6210.ActualTests.2019-01-16.39q.vcex
Size 27 KB
Posted Jan 16, 2019
Download Avaya.6210.ActualTests.2019-01-16.39q.vcex

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Demo Questions

Question 1

Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. 
After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

  1. From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics
  2. From Windows > Apps > Multimedia Dashboard > Web Statistics
  3. From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
  4. From Windows > Administrative Tools > Services > Web Statistics
Correct answer: C

Question 2

After completing the Avaya Aura® Contact Center installation, you want to display the installation log. 
What is the path to the log?

  1. D:\Avaya\Logs\Sysops
  2. C:\Logs\Sysops
  3. D:\Avaya\Logs\PVI
  4. C:\Avaya\Logs\Sysops
Correct answer: A
Reference: (p.26)
Reference: (p.26)

Question 3

You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server. 
What is the next required step?

  1. Install the Replication Server for database replication.
  2. Run the High Availability tool on the Standby Server.
  3. Perform a backup on the Primary server and execute a restore of the backup on the Standby server.
  4. Reboot the Primary and Secondary Server so that they will synchronize.
Correct answer: C

Question 4

A customer has installed Avaya Aura® Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream. 
Where do you set the transmission mode for the site to Unicast?

  1. From the CCMS > RSM IP Address window
  2. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > CCMA Settings
  3. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > Real-Time Reporting > RTR Registry Settings
  4. From the CCMS > RSMConfig
Correct answer: A

Question 5

After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. 
From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

  1. Select Location and Immediate Backup
  2. Map Drive and Immediate Backup
  3. Backup Drive and Immediate Backup
  4. Backup Location and Immediate Backup
Correct answer: D
Reference: (15)
Reference: (15)

Question 6

After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. 
Currently, the service pack AvayaCC_CCMS_7. is installed under CCMS and no roll-up patches have been installed yet. 
What is a valid name for the site specific patch?

  1. AvayaCC_CCMS_7.
  2. AvayaCC_CCMS_7.
  3. AvayaCC_CCMS_7. ServicePack
  4. AvayaCC_CCMS_7.
Correct answer: D

Question 7

Which method does Avaya recommend for installing Avaya Aura® Contact Center (AACC) on a supported server?

  1. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet. 
  2. Run the installation from a remote hard disk copy of the installation DVD.
  3. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.
  4. Insert the Contact Center DVD into the DVD drive of your server.
Correct answer: D

Question 8

To log in to the Avaya Aura® Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL. 
Which URL format is correct to access the AAMS Element Manager (EM)?

  1. https://<serveraddress>:em
  2. https://<serveraddress>:8800/em
  3. https://<serveraddress>:/em
  4. https://<serveraddress>:8443/em
Correct answer: C
Reference: (33)
Reference: (33)

Question 9

The Avaya Aura® Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails. 
Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

  1. You can perform a manual failover on the Active AAMS.
  2. You cannot a manual failover on the Active AAMS.
  3. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.
  4. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording. 
Correct answer: ACD
Reference: (76)
Reference: (76)

Question 10

Which three Mission Critical High Availability (HA) solutions does Contact Center Release 7 support? (Choose three.)

  1. Mission Critical HA with or without Avaya Aura® platform resiliency
  2. Mission Critical HA with Midsize Enterprise (ME) 
  3. Mission Critical HA with Avaya Aura® Unified Communications Virtualized Environment
  4. Mission Critical HA with Midsize Business Template
Correct answer: BCD





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