File Info
| Exam | Avaya Aura Contact Center Multimedia Implementation |
| Number | 6211 |
| File Name | Avaya.6211.VCEplus.2021-11-04.60q.tqb |
| Size | 7 MB |
| Posted | Nov 04, 2021 |
| Download | Avaya.6211.VCEplus.2021-11-04.60q.tqb |
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Demo Questions
Question 1
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
- Avaya IQ
- Avaya Aura® Experience Portal
- Avaya Proactive Outreach Manager
- Contact Center Manager Administration
Correct answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101058499 Reference:
https://downloads.avaya.com/css/P8/documents/101058499
Question 2
Where is the administration of outbound campaigns and management of dialinglists performed?
- Contact Center Multimedia Server
- Avaya Aura® Contact Center
- Avaya Proactive Outreach Manager
- Avaya Aura® Media Server
Correct answer: B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100172957 Reference:
https://downloads.avaya.com/css/P8/documents/100172957
Question 3
Which template would you assign to an Inbound skillset so it can be monitored by thePOMBlending Service?
- POM Template
- Blending Template
- Agent Template
- Skillset Template
Correct answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101017355 (27) Reference:
https://downloads.avaya.com/css/P8/documents/101017355 (27)
