File Info
| Exam | Avaya Oceana Solution Support |
| Number | 7497X |
| File Name | Avaya.7497X.PassLeader.2018-12-27.35q.tqb |
| Size | 161 KB |
| Posted | Dec 27, 2018 |
| Download | Avaya.7497X.PassLeader.2018-12-27.35q.tqb |
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Demo Questions
Question 1
To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omnichannel Windows Multimedia Server?
- \Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe
- \Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelBackup.exe
- \Avaya\Oceana\Oceana\BackupAndRestore\Backup.exe
- \Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseBkp.exe
Correct answer: A
Question 2
For an Avaya Oceana® interaction that is being routed through a Self Service (Elite IVR) application on Communication Manager, which state is true?
- WorkRequestID=RouteRequestID=ContactID
- WorkRequestID=ContextStoreID=UCID=ContactID
- WorkRequestID=Customer=UCID=ContactID
- WorkRequestID=ContextStoreID and ConatactID=UCID
Correct answer: B
Question 3
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/aes | :StartApplicationSTE:
com.avaya.sessionsvc.SessionServicesImp1 WARNING –Authentication failed: clientID=XML Encrypted: 192.168.1.100:25067, user=csc
After reviewing the error message, which action will fix the customer’s problem?
- Match the correct CSC user password in AES and CSC service
- Reboot the AES server and re-deploy CSC service
- Redeploy CSC Service and reboot Oceana Cluster1
- Change the CSC user password in AES server and reboot AES
Correct answer: A
