File Info
| Exam | Avaya Workforce Optimization Select Implementation and Support Exam |
| Number | 7765X |
| File Name | Avaya.7765X.PracticeTest.2018-11-11.35q.vcex |
| Size | 18 KB |
| Posted | Nov 11, 2018 |
| Download | Avaya.7765X.PracticeTest.2018-11-11.35q.vcex |
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Demo Questions
Question 1
Which action can Auto Assign eLearning courses/quizzes?
- View the Evaluations.
- Assign them via coaching.
- Assign them from library interface.
- Associate course/quiz to a response.
Correct answer: C
Question 2
For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.)
- Configuration
- System Configuration
- Organization Profile
- License Details interface in Tenant Administration
Correct answer: BC
Question 3
In Avaya Workforce Optimization Select System Administration, which three levels of configurations are supported? (Choose three.)
- Node
- Component
- Analytics
- Service
- Application
Correct answer: ABD
Question 4
What is the permission that allows a supervisor to administer all the employees?
- Company Admin
- System Admin
- Superuser
- App Admin
Correct answer: B
Question 5
How can a quality evaluator perform mock evaluations?
- by creating a custom evaluation type
- by associating a custom evaluation type, while evaluating the interaction
- by selecting ‘Normal’ as the evaluation type, while evaluating an interaction
- by creating and associating a custom evaluation type, which is flagged as ignored from scoring, while evaluating
Correct answer: D
Question 6
Where can you create data partitioned Organization Unit types, and how many can be created?
- Asset Management, 2
- AWFOS, 1
- Tenant Administration, 1
- System Configuration, 2
Correct answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101041695 Reference: https://downloads.avaya.com/css/P8/documents/101041695
Question 7
Which report will help Supervisors view the Evaluations scores for their team, for the last 6 months?
- Evaluation Summary
- Evaluation Details
- Evaluation Trend
- AHT Trend
Correct answer: A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101041729 Reference: https://downloads.avaya.com/css/P8/documents/101041729
Question 8
For which three purposes can the Desktop Monitor tool be used? (Choose three.)
- archiving calls
- on demand recording based on agent activity
- tagging business variables to an interaction
- warning the agents about unwarranted activity
- masking and muting Interactions where there is sensitive information.
Correct answer: ABC
Question 9
In which three scenarios is ‘Settings link under Profile drop down’ hidden? (Choose three.)
- when the users account is locked by administrators
- when the Changeable option is not enabled under Password Policy
- when users do not have access to Profile Settings manage permissions
- when Password Policy is made inactive
- when Use LDAP authentication is enabled
Correct answer: ACE
Question 10
Where can the health of all the key services of Avaya Workforce Optimization Select be monitored?
- Notifications
- Log Manager
- Alert Manager
- Asset details in Tenant Administration
Correct answer: A
