File Info
| Exam | Avaya Workforce Optimization Select Implementation and Support Exam |
| Number | 7765X |
| File Name | Avaya.7765X.TestKing.2019-02-20.66q.tqb |
| Size | 212 KB |
| Posted | Feb 20, 2019 |
| Download | Avaya.7765X.TestKing.2019-02-20.66q.tqb |
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Demo Questions
Question 1
What are three ways to assign eLearning courses/quizzes? (Choose three.)
- Interaction playback
- Learn>Library
- Management
- Coaching
- Evaluation
Correct answer: BCE
Question 2
What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)
- They can decline the evaluation.
- They can appeal the evaluation.
- They can escalate it with the superior.
- They can click on the disagree button in the evaluation view mode.
Correct answer: BC
Question 3
In Employee Manager, which Bulk Action is not possible?
- Bulk Change the Supervisor Association
- Bulk Change of Privileges
- Bulk Change of Queue Association
- Bulk Change the Recording Configuration
Correct answer: A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101025311 (43) Reference: https://downloads.avaya.com/css/P8/documents/101025311 (43)
