File Info
| Exam | Designing Blue Prism Process Solutions |
| Number | ASD01 |
| File Name | Blue Prism.ASD01.SelfTestEngine.2019-05-02.7q.tqb |
| Size | 299 KB |
| Posted | May 02, 2019 |
| Download | Blue Prism.ASD01.SelfTestEngine.2019-05-02.7q.tqb |
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Demo Questions
Question 1
Pacific West Banking has a payments process that automatically receives pending payments from multiple regions into their payment system (Paytex).
Paytex contains a queue of cases awaiting payment. When processing the case manually an agent must use two other systems, the core banking system (DataPlus) and online account checker (FireWire).
The manual processing must perform the following steps:
- Open the next case where the status is null in Paytex
- Set the status to “In Progress” in Paytex
- Validate source account in DataPlus
- Confirm source funds in DataPlus
- Check for fraud flags in Paytex
- Confirm recipient IBAN details in Firewire
- Perform payment in Paytex
- Update case in Paytex queue. Add payment confirmation number to case and set status to “Completed”
- Where cases cannot be fulfilled due to validation errors (e.g. invalid account details, insufficient funds, suspected fraud etc.) the customers will be contacted by the agent to resolve.
A proposed Blue Prism solution with the following properties has been created to automate the payment processing:
- There will be one Blue Prism process that will perform the steps described above.
- Where a case is an exception the status will be set in Paytex to “Manual Review” in order that the manual team can pick up the case from Paytex and contact the customer and conclude the case.
- It is anticipated that to meet the SLAs of the expected volumes up to 5 instances of the Blue Prism process will be required to run concurrently.
- A Blue Prism work queue will be used to host the payments. The queue will be configured for only 1 attempt per case and the key will be (region) & {source account number}.
- The process will be started by the scheduler at 06:00 and will stop at 05:50.
Which of the following are correct? (Choose three.)
- There is a risk that a payment can be duplicated.
- The process should not be designed to use a Blue Prism Work Queue but use Paytex as the work queue.
- The process will not scale i.e. you cannot run multiple instances at the same time.
- The solution exposes sensitive personal information.
- The process should not be automated as it uses a third party web application.
- There is a risk that a payment can be orphaned.
Correct answer: BCD
Question 2
Consider the following steps for a theoretical manual process.
- Check in input folder any new files.
- If there are no files check again later as files can arrive anytime, and there is no limit to the number of files that may come.
- Open the next available file.
- Take the first case.
- Start System X and find the case details.
- If the case can’t be found, move to the next one.
- After finding the case in System X, fetch additional case details from System Y.
- Again if the case can’t be found, move to the next one.
- Analyse all the data to see if System Z should be updated.
- If the data does not meet the requirements, add notes indicating this to System X and Y and move to the next case.
- If the data does meet the requirements, update the case in System Z.
- Add notes to System X and Y and move to the next case.
- At the end of the file, go back and look for another.
- Stop checking for new files at 16:00 and finish any remaining cases.
- When all work is complete create a report of the day’s exception cases.
- Close down Systems X, Y and Z.
If the volume of incoming cases is such that 1 Resource PC can easily handle the workload, which of the following steps for an automated solution should be part of the ‘Preparation’ phase of an automated process?
- Check input folder, wait for files.
- Check input folder, wait for files, read file and load queue.
- Log into applications.
- Check input folder, wait for files, read file and load queue, log into applications.
Correct answer: C
Question 3
Consider the following steps for a theoretical manual process.
- Check in input folder any new files.
- If there are no files check again later as files can arrive anytime, and there is no limit to the number of files that may come.
- Open the next available file.
- Take the first case.
- Start System X and find the case details.
- If the case can’t be found, move to the next one.
- After finding the case in System X, fetch additional case details from System Y.
- Again if the case can’t be found, move to the next one.
- Analyse all the data to see if System Z should be updated.
- If the data does not meet the requirements, add notes indicating this to System X and Y and move to the next case.
- If the data does meet the requirements, update the case in System Z.
- Add notes to System X and Y and move to the next case.
- At the end of the file, go back and look for another.
- Stop checking for new files at 16:00 and finish any remaining cases.
- When all work is complete create a report of the day’s exception cases.
- Close down Systems X, Y and Z.
It is imperative that notes are applied to System X and Y, regardless of whether System Z is updated or not, what could the process do? (Choose two.)
- Add all notes before attempting to update System Z.
- Create an unhappy path where notes are added as part of exception handling.
- Add notes before rejecting a case as a Business Exception.
- Create new cases for any cases not found in Systems X and Y so that notes can be added.
Correct answer: AD
