Free Download 500-440 Examp Dump: Cisco.500-440.VCEplus.2020-07-14.40q.vcex

File Info

Exam	Designing Cisco Unified Contact Center Enterprise (UCCED)
Number	500-440
File Name	Cisco.500-440.VCEplus.2020-07-14.40q.vcex
Size	116 KB
Posted	Jul 14, 2020
Download	Cisco.500-440.VCEplus.2020-07-14.40q.vcex

How to open VCEX & EXAM Files?

Files with VCEX & EXAM extensions can be opened by ProfExam Simulator.

Download
ProfExam Simulator

Purchase

Coupon: MASTEREXAM
With discount: 20%

Demo Questions

Question 1

Which three features or functionalities does Cisco Unified Communications Manager provide for Cisco Unified CCE and Cisco Unified Customer Voice Portal?

(Choose three.)

transfer call routing from agent to agent
CTI data on Cisco Agent Desktop screen pop
Courtesy Callback
Cisco Mobile Agents
Cisco Extension Mobility for agents
call queuing

Correct answer: ADE

Question 2

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Silent Monitor inbound voice calls
secure communication using flow around mode
NAT for address hiding
normalize SIP messages using SIP profiles
record calls by forking the media using build-in-bridge
demarcation point between networks

Correct answer: CDF

Question 3

Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP REFER? (Choose three.)

SIP REFER label and SigDigits
SIP REFER with ICM router requery
SIP REFER with ICM script Send To VRU node
SIP REFER with custom SIP header
SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup label
SIP REFER with ECC variable user.sip.transfer

Correct answer: ACD

Question 4

In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose four.)

Treat the call with Dialed Number Default Label.
Queue the call and play a message, then release the call.
Treat the call with System Default Label.
Terminate the call with a Dialog Fail or RouteEnd.
Transfer calls to an available IVR port.
Send a Release Message to the routing client.
Offer Courtesy Callback to the caller, then terminate the call.
Transfer the call to the Cisco Unified Communications Manager hunt group.

Correct answer: ACDF

Question 5

In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.)

administration server
real-time data server
analytical server
recording server
static server
performance server

Correct answer: AB

Question 6

Which three features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)

basic call control (answer, hold, retrieve, end, and make call)
advanced call control (consultation, transfer after consult, conference after consult)
agent historical reports
ready and login reason codes
phonebooks and workflows
desktop for third-party ACD

Correct answer: ABE

Question 7

The JTAPI communications between the Cisco Unified Communication Manager cluster and Cisco Unified Contact Center Enterprise include three distinct types of messaging. Which three options are those messages? (Choose three.)

SIP call control messages
routing control (Cisco Unified CM cluster request instructions from Cisco Unified CCE)
service control
device and call monitoring
subscription control
device and call control

Correct answer: BDF

Question 8

Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)

Cisco Unified CVP Call Studio
Cisco Unified CVP VXML Server
Cisco Unified CVP reporting server
load balancer
ingress voice gateway
egress voice gateway
VRU peripheral gateway

Correct answer: ABE

Question 9

Which type of traffic from the peripheral gateway to the central controller is considered high priority in the Cisco Unified Contact Center Enterprise solution?