File Info
| Exam | Cisco Customer Success Manager |
| Number | 820-605 |
| File Name | Cisco.820-605.NewDumps.2023-08-03.24q.tqb |
| Size | 374 KB |
| Posted | Aug 03, 2023 |
| Download | Cisco.820-605.NewDumps.2023-08-03.24q.tqb |
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Demo Questions
Question 1
What are two barriers of adoption in an organization? (Choose two.)
- new product sales motion
- lack of knowledge on solution
- organizational announcements
- implementation issues
- hiring practices
Correct answer: BD
Question 2
Which of these is included in a success plan?
- confidential customer information
- customer business outcomes
- customer HR processes
- services cost
Correct answer: BD
Question 3
A customer’s renewal is due in the next 6 months. Analytical data has been provided to the Customer Success Manager that shows customer usage over the last 12 months. Which two additional pieces of information are important prior to a meeting with the customer to discuss their adoption journey prior to the renewal?
(Choose two.)
- customer annual report and quarterly business reviews
- sales account plan
- detailed contract inventory
- QUESTION NO:s to validate the interpreted analytical data
- support tickets reports and diagnostic information
Correct answer: AD
