File Info
| Exam | Certified Business Manager |
| Number | CBM |
| File Name | Financial.CBM.VCEplus.2020-02-07.354q.vcex |
| Size | 197 KB |
| Posted | Feb 07, 2020 |
| Download | Financial.CBM.VCEplus.2020-02-07.354q.vcex |
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Demo Questions
Question 1
Process of envisioning the organization's future and developing the necessary procedures and operations to achieve that future is called:
- Foregoing planning
- Strategic planning
- Operational planning
- Organizational planning
Correct answer: B
Question 2
What focuses on the roles of senior managers in guiding an organization to fulfill its missions and meet its goals?
- Senior management
- Operational control
- Executive leadership
- Board of Control
Correct answer: C
Question 3
Effective leadership requires which core leadership skills?
- vision, empowerment, intuition, self-understanding, and value congruence
- vision, mission, intuition, process-control, and value congruence
- mission, empowerment, perception, self-understanding, and value congruence
- mission, presentiment, intuition, self-understanding, and correspondence
Correct answer: A
Question 4
What is based on the presumption that it is determined by what a customer wants?
- Property
- Trait
- Superiority
- Quality
Correct answer: D
Question 5
____________ are targets and tolerances determined by designers of products and services.
- Terms
- Specifications
- Constraints
- Provision
Correct answer: B
Question 6
Total quality is based on which of the following fundamental principle?
- Focus on customers and stakeholders
- Participation and teamwork by everyone in the organization
- Process focus supported by continuous improvement and learning
- All of the above
Correct answer: D
Question 7
What refers to both incremental improvements that are small and gradual as well as break through, and large and rapid, improvement?
- Continuous improvement
- Re-growth
- Streamlined improvement
- Rationalized improvement
Correct answer: A
Question 8
A learning cycle has which of the following four stages?
- Planning, Organizing, Measurement, Revision
- Planning, Implementation, Assessment, Adjustment
- Planning, Execution, Assessment, Revision
- Planning, Execution, Evaluation, Improvement
Correct answer: C
Question 9
What refers to the basic management systems necessary to function effectively and carryout the principles of total quality?
- Infrastructure
- Practices
- Processes
- None of the above
Correct answer: A
Question 10
Which of the following is NOT the element of infrastructure?
- Customer leadership management
- Quality planning
- Leadership and strategic planning
- Process management
Correct answer: B
