File Info
| Exam | Help Desk Manager |
| Number | HD0-300 |
| File Name | HDI.HD0-300.NewDumps.2017-11-21.100q.tqb |
| Size | 314 KB |
| Posted | Nov 21, 2017 |
| Download | HDI.HD0-300.NewDumps.2017-11-21.100q.tqb |
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Demo Questions
Question 1
What is the most common disadvantage of IT configuration management programs?
- IT configuration management programs are labor intensive.
- IT configuration management programs are prohibitively expensive.
- IT configuration management programs do not meet customers' needs.
- IT configuration management programs have a low return on investment (ROI).
Correct answer: A
Question 2
What is the best way to stay current with support industry developments?
- Discuss key customer demands with colleagues.
- Join industry-related groups.
- Read books by famous management experts.
- Spend occasional time on vendor's Web sites.
Correct answer: B
Question 3
Which statement best describes IT configuration management?
- IT configuration management controls the support center's hardware.
- IT configuration management is a comprehensive IT library.
- IT configuration management is lifecycle management for IT equipment.
- IT configuration management restricts the improper use of software.
Correct answer: C
