Question 9
A BPM analyst is modeling the process for acquiring membership at a club. The BPN analyst interviewed the front office supervisor, who provided the following description of the first activity “Enter Application”:
“One of our receptionists receives a paper application from a potential client, an applicant. the receptionist first looks up the client’s name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review.”
The BPM analyst has created the discovery map and now needs to enter information from the above description into the Details fields in Blueworks Live for the activity “Enter Application”.
For the activity “Enter Application”, who is the Supplier?
Correct answer: B