Download IBM.M2070-740.TestInside.2018-12-14.22q.tqb

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Exam IBM Enterprise Content Management Sales Mastery Test v3
Number M2070-740
File Name IBM.M2070-740.TestInside.2018-12-14.22q.tqb
Size 74 KB
Posted Dec 14, 2018
Download IBM.M2070-740.TestInside.2018-12-14.22q.tqb

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Demo Questions

Question 1

When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?


  1. Do your Customer Service Reps (CSRs) need workflow to respond to customers?
  2. How do CSRs access all information necessary to respond to customer questions?
  3. How do CSRs do scanning of documents today?
  4. Do your CSRs need Case Management?
Correct answer: B



Question 2

Which of these are common use cases for OnDemand?  


  1. Customer Service, eBPP and back office reports
  2. Case Management or Advanced Case Management
  3. Active data, check in - check out
  4. Scanning paper documents to start a workflow
Correct answer: A
Explanation:



Question 3

Which is a key benefit of the Legacy Data Cleanup Solution?


  1. Identifies sensitive or toxic content
  2. Archives data according to its value
  3. Maintains a data map of the organization
  4. Is a DoD 5015.2 certified records repository
Correct answer: A
Explanation:
Reference: http://www.kmworld.com/Webinars/643-Cleaning-Up-Legacy-Data-an-on-ramp-to-reducing-information-risk-and-cost.htm
Reference: http://www.kmworld.com/Webinars/643-Cleaning-Up-Legacy-Data-an-on-ramp-to-reducing-information-risk-and-cost.htm









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