Download IBM.M2070-740.TestInside.2018-12-14.22q.vcex

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Exam IBM Enterprise Content Management Sales Mastery Test v3
Number M2070-740
File Name IBM.M2070-740.TestInside.2018-12-14.22q.vcex
Size 15 KB
Posted Dec 14, 2018
Download IBM.M2070-740.TestInside.2018-12-14.22q.vcex

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Demo Questions

Question 1

When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?


  1. Do your Customer Service Reps (CSRs) need workflow to respond to customers?
  2. How do CSRs access all information necessary to respond to customer questions?
  3. How do CSRs do scanning of documents today?
  4. Do your CSRs need Case Management?
Correct answer: B



Question 2

Which of these are common use cases for OnDemand?  


  1. Customer Service, eBPP and back office reports
  2. Case Management or Advanced Case Management
  3. Active data, check in - check out
  4. Scanning paper documents to start a workflow
Correct answer: A
Explanation:



Question 3

Which is a key benefit of the Legacy Data Cleanup Solution?


  1. Identifies sensitive or toxic content
  2. Archives data according to its value
  3. Maintains a data map of the organization
  4. Is a DoD 5015.2 certified records repository
Correct answer: A
Explanation:
Reference: http://www.kmworld.com/Webinars/643-Cleaning-Up-Legacy-Data-an-on-ramp-to-reducing-information-risk-and-cost.htm
Reference: http://www.kmworld.com/Webinars/643-Cleaning-Up-Legacy-Data-an-on-ramp-to-reducing-information-risk-and-cost.htm



Question 4

Which of the following would most likely appeal to the Legal role/staff within an organization?


  1. Analytics
  2. Archiving
  3. Discovery
  4. Disposal
Correct answer: B



Question 5

When looking for a good candidate for Advanced Document Imaging and Branch Automation Solutions, what organization characteristics should you look for?


  1. Large organizations in the paper-intensive industries of banking, insurance, healthcare, government and manufacturing
  2. Widely dispersed organizations that have branches or regional offices where documents are generated or received
  3. Organizations that process, store and distribute paper documents internally and looking to digitize and streamline costs.
  4. All of the above 
Correct answer: A



Question 6

Which of these groups are OnDemands major competitors?


  1. CA. Microsoft, SAP
  2. ASG/Mobius, EMC, CA
  3. Oracle, SAS, Apple
  4. EMC, Microsoft, Oracle
Correct answer: A



Question 7

Which of the following Datacap features help to eliminate expensive, error-prone manual data entry problems associated with document imaging?


  1. Keyword search
  2. Optical character recognition (OCR) and text analytics
  3. Math calculations
  4. All of the above
Correct answer: B
Explanation:
Reference: http://pic.dhe.ibm.com/infocenter/classify/v8r8/index.jsp?topic=%2Fcom.ibm.classify.admin.doc%2Fc_AG_datacap_int.htm
Reference: http://pic.dhe.ibm.com/infocenter/classify/v8r8/index.jsp?topic=%2Fcom.ibm.classify.admin.doc%2Fc_AG_datacap_int.htm



Question 8

Customers that require Social Tools like blogs and wikis and Back-office ECM solutions also need: 


  1. IBM Content Navigator
  2. IBM Connections Enterprise Content Edition
  3. IBM Connections Content Manager
  4. IBM WebSphere Portal
Correct answer: C



Question 9

How does Datacap software assure that a new application has been entirely filled-in?


  1. Datacap verification checks can review that data is populated in all key fields. If missing, it sends an email to branch personnel before the customer has left the branch
  2. Datacap sends the file overseas to a team of verifiers who comb through each application
  3. Datacap rules will not allow a document to be scanned unless it is filled in
  4. Datacap provides a step-by-step guide for the customer to follow when filling in the form
Correct answer: A



Question 10

What is IBM's market position in ECM?


  1. Number 1 with 13% market share 
  2. Number 2 with 5% market share
  3. Number 3 with 3% market share
  4. Number 4 with 2% market share
Correct answer: A
Explanation:
Reference: https://www.google.com.pk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0CCgQFjAE&url=https%3A%2F%2Fwww.ibm.com%2Fdeveloperworks%2Fcommunity%2Ffiles%2Fform%2Fanonymous%2Fapi%2Flibrary%2Fd6c6d9bf-82b9-4978-b4e2-0f85f0ca3207%2Fdocument%2F360bd707-81b7-464b-bc62-c857f50644bf%2Fmedia%2FECM_WhyIBMECM.pdf&ei=ytGTVaasOIjiUfTHh6AP&usg=AFQjCNGeYanTy8R7HWhFrES8RgUGFszoDQ&sig2=WwEaqFyYdltkvlYm2hH17g (page 4)
Reference: https://www.google.com.pk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0CCgQFjAE&url=https%3A%2F%2Fwww.ibm.com%2Fdeveloperworks%2Fcommunity%2Ffiles%2Fform%2Fanonymous%2Fapi%2Flibrary%2Fd6c6d9bf-82b9-4978-b4e2-0f85f0ca3207%2Fdocument%2F360bd707-81b7-464b-bc62-c857f50644bf%2Fmedia%2FECM_WhyIBMECM.pdf&ei=ytGTVaasOIjiUfTHh6AP&usg=AFQjCNGeYanTy8R7HWhFrES8RgUGFszoDQ&sig2=WwEaqFyYdltkvlYm2hH17g (page 4)









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