Question 3
Which of the following is not an appropriate time measure for use in process analysis?
Product development time.
Correct answer: D
Explanation:
The three common time measures for process analysis are product development time, breakeven time, and customer-response time. Process value time is not a meaningful term in this context. An organization has collected data on the complaints made by personal computer users and has categorized the complaints.
The three common time measures for process analysis are product development time, breakeven time, and customer-response time. Process value time is not a meaningful term in this context. An organization has collected data on the complaints made by personal computer users and has categorized the complaints.