File Info
| Exam | ITIL Foundation (syllabus 2011) |
| Number | ITILFND |
| File Name | ITIL.ITILFND.Test4Prep.2019-05-20.325q.tqb |
| Size | 1 MB |
| Posted | May 20, 2019 |
| Download | ITIL.ITILFND.Test4Prep.2019-05-20.325q.tqb |
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Demo Questions
Question 1
Which role is responsible for carrying out the activities of a process?
- Process owner
- Change manager
- Service manager
- Process practitioner
Correct answer: D
Question 2
Which of the following options is a hierarchy that is used in knowledge management?
- Wisdom - Information - Data - Knowledge
- Data - Information - Knowledge - Wisdom
- Knowledge - Wisdom - Information - Data
- Information - Data - Knowledge - Wisdom
Correct answer: B
Question 3
Why are public frameworks, such as 1TIL, attractive when compared to proprietary knowledge?
- Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often undocumented
- Public frameworks are always cheaper to adopt
- Public frameworks are prescriptive and tell you exactly what to do
- Proprietary knowledge has been tested in a wide range of environments
Correct answer: A
