File Info
| Exam | ITIL 4 Foundation |
| Number | ITILFND_V4 |
| File Name | ITIL.ITILFND_V4.ExamCollection.2019-11-13.48q.tqb |
| Size | 144 KB |
| Posted | Nov 13, 2019 |
| Download | ITIL.ITILFND_V4.ExamCollection.2019-11-13.48q.tqb |
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Demo Questions
Question 1
Which practice has a purpose that includes ensuring that risks have been properly assessed?
- Service configuration management
- Problem management
- Service level management
- Change control
Correct answer: D
Question 2
When should a full risk assessment and authorization be carried out for a standard change?
- Each time the standard change is implemented
- When the procedure for the standard change is created
- At least once a year
- When an emergency change is requested
Correct answer: B
Question 3
Which statement about emergency changes is CORRECT?
- The testing of emergency can be eliminated in order to implement the change quickly
- The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly
- Emergency changes should be authorized and implemented as service requests
- Emergency changes must be fully documented before authorization and implementation
Correct answer: B
