File Info
| Exam | ITIL 4 Foundation |
| Number | ITILFND_V4 |
| File Name | ITIL.ITILFND_V4.Test4Prep.2020-04-16.93q.tqb |
| Size | 282 KB |
| Posted | Apr 16, 2020 |
| Download | ITIL.ITILFND_V4.Test4Prep.2020-04-16.93q.tqb |
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Demo Questions
Question 1
Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
- Progress iteratively with feedback
- Keep is simple and practical
- Start where you are
- Focus on value
Correct answer: C
Question 2
Which practice has a purpose that includes ensuring that risks have been properly assessed?
- Service configuration management
- Problem management
- Service level management
- Change control
Correct answer: D
Question 3
Which statement about emergency changes is CORRECT?
- The testing of emergency can be eliminated in order to implement the change quickly
- The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly
- Emergency changes should be authorized and implemented as service requests
- Emergency changes must be fully documented before authorization and implementation
Correct answer: B
