File Info
| Exam | ITIL 4 Foundation |
| Number | ITILFND_V4 |
| File Name | ITIL.ITILFND_V4.TestKing.2019-07-03.19q.tqb |
| Size | 58 KB |
| Posted | Jul 03, 2019 |
| Download | ITIL.ITILFND_V4.TestKing.2019-07-03.19q.tqb |
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Demo Questions
Question 1
What is warranty?
- Assurance that a product or service will meet agreed requirements
- The amount of money spent on a specific activity or resource
- The functionality offered by a product or service to meet a particular need
- The perceived benefits, usefulness and importance of something
Correct answer: A
Question 2
Which is part of service provision?
- The management of resources configured to deliver the service
- The management of resources needed to consume the service
- The grouping of one or more services based on one or more products
- The joint activities performed to ensure continual value co-creation
Correct answer: A
Explanation:
Question 3
Which statement about a ‘continual improvement register’ is CORRECT?
- It should be managed at the senior level of the organization
- It should be used to capture user demand
- There should only be one for the whole organization
- It should be re-prioritized as ideas are documented
Correct answer: D
