Question 10
You are a Dynamics 365 for Customer Service system administrator. Your organization deploys Dynamics 365 for Outlook.
The sales team reports the following synchronization issues between Dynamics 365 and Outlook:
You need to enable system settings to help address these issues.
Which two settings should you enable? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Exchange folder-level tracking.
Synchronize appointment attachments with Outlook or Exchange.
Synchronize tasks that assigned in Outlook.
Correct answer: BC
Explanation:
References:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-addin/admin-guide/configure-synchronization-appointments-contacts-tasks
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-addin/admin-guide/configure-synchronization-appointments-contacts-tasks