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A company wants to ensure they comply with common data privacy standards and regulations. 
For each of the following statements, select Yes if the statement is true. Otherwise, select No. 
NOTE: Each correct selection is worth one point.

Correct Answer: Exam simulator is required

A company uses Microsoft Exchange Online. 
Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales. 
Which three components are synchronized between Dynamics 365 Sales and Outlook? 
Each correct answer presents a complete solution. 
NOTE: Each correct selection is worth one point.

• A: Tasks
• B: Appointments
• C: Phone calls
• D: Accounts 
• E: Contacts

Correct Answer: ABE

A company uses one system for sales and one system for order management. When quotes are accepted in the sales  system, the customer and order are reentered into the order management system. 
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate  options in the answer area. 
NOTE: Each correct selection is worth one point.
 

Correct Answer: Exam simulator is required

A company plans to deploy Dynamics 365 Finance. 
Match each platform to its action. 
Instructions: To answer, drag the appropriate platform from the column on the left to its action on the right. Each platform may be used once, more than once, or not at all. Each correct match is worth one point. 
NOTE: Each correct selection is worth one point.

Correct Answer: Exam simulator is required

A company uses Dynamics 365 Sales and plans to implement Power Apps to perform various tasks. 
Which Power Apps tools should you use for each scenario? To answer, select the appropriate options in the answer area. 
NOTE: Each correct selection is worth one point.

Correct Answer: Exam simulator is required

A company plans to implement Dynamics 365 Finance. 
You need to ensure that users can only view menu options that are appropriate for their jobs. 
Which permission type should you use?

• A: role-based security
• B: Office 365 Groups
• C: team security
• D: field-level security

Correct Answer: A

Match each tool to its task. 
NOTE: Each correct match is worth one point.
 

Correct Answer: Exam simulator is required

A company plans to deploy Dynamics 365 Customer Service and integrate it with two proprietary apps. The company does not have a virtual private network (VPN) or secure network. 
Which two reasons require deploying the app to a private cloud? Each correct answer presents a complete solution. 
NOTE: Each correct selection is worth one point.

• A: You have an application that only runs on a legacy operating system.
• B: Your company has very strict legal and compliance requirements.
• C: You do not have an IT security specialist onsite.
• D: You do not have access to the internet while working on company computers.

Correct Answer: AD

A company needs visibility into the frequency, number, and types of calls they receive at their customer support center. 
You need to recommend a solution for the company. 
What should you recommend?

• A: Data Manager
• B: Customer Service Insights  
• C: Relationship Analytics

Correct Answer: B

A company uses Dynamics 365 Supply Chain Management. 
A machine on the manufacturing floor breaks down. A senior technician located at another plant has been trying to help diagnose the problem over the phone. The technician is not able to help the onsite technician make the appropriate fix. 
You need to recommend a solution that allows the senior technician to provide visual guidance to the onsite technician. 
What should you recommend?

• A: Power Virtual Agents
• B: Remote Assist
• C: Layout

Correct Answer: B