File Info
| Exam | Microsofr Dynamics 365 for Retail |
| Number | MB6-897 |
| File Name | Microsoft.MB6-897.CertKey.2018-11-15.55q.tqb |
| Size | 228 KB |
| Posted | Nov 15, 2018 |
| Download | Microsoft.MB6-897.CertKey.2018-11-15.55q.tqb |
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Demo Questions
Question 1
You retail store policy states that you cannot have more than $1,000.00 or less than $200.00 in the cash drawer at any given time. You have a busy hour at your store resulting in a $1,200.00 balance in the cash drawer.
You need to ensure that you are following the store policy.
What should you do?
- Perform a cash return transaction for $1,000.00, then perform a bank drop for $1,000.00.
- Perform a bank drop for $1,000.00.
- Perform a tender removal for $200.00, then perform a safe drop for $1,000.00.
- Perform a float entry of $200.00, then perform a safe drop for $1,000.00.
Correct answer: B
Question 2
You plan to close the store at the end of your shift. The store policy requires:
- All cash must be reconciled at the end of the day.
- The cash drawer must contain a minimum of $100.00 cash at all times.
- The store safe must contain exactly $1,000.00 in it at the end of the day.
The cash drawer has $1000,00. cash in it. The store safe has $700.00 cash in it.
You need to ensure you are following the store policy.
What should you do?
- Perform a safe drop for $300.00, then perform a bank drop for $600.00.
- Perform a safe drop for $300.00, then perform a tender declaration for $600.00.
- Perform a tender removal for $900.00, then put the cash into the store safe.
- Perform a float entry for $100.00, then perform a safe drop for $300.00, then perform a bank drop for $600.00.
Correct answer: A
Question 3
You need to create a customer return merchandise authorization using call center functionality.
Under which circumstance will the customer receive the refund before the item is received into the warehouse.
- The item is going to be exchanged.
- The customer is on hold.
- The item is damaged.
- The customer is enabled for Advance credit.
Correct answer: CD
