File Info
| Exam | Oracle CRM On Demand Essentials |
| Number | 1z0-527 |
| File Name | Oracle.1z0-527.Pass4Sure.2019-04-14.70q.vcex |
| Size | 459 KB |
| Posted | Apr 14, 2019 |
| Download | Oracle.1z0-527.Pass4Sure.2019-04-14.70q.vcex |
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Demo Questions
Question 1
To increase user adoption and ease of use, your Service department requested access to their Web based Service portal from CRM on Demand. Their goal is to allow users to have access to both systems the same browser window.
The best design option to meet this requirement.
- Use a Custom Object and only give service users access to that tab.
- Create a custom Web tab that points to the service portal.
- Use a web link that opens the service portal in a new window.
- Leverage dashboard functionality to display the service portal.
- Use a combination of dashboard functionality and custom objects to display the service portal.
Correct answer: B
Explanation:
A Web link is a custom field that allows you to place a hyperlink to an external Web site or Web-based application in a record in Oracle CRM On Demand. You can use a Web link custom field to provide a convenient way for users to navigate to another Web page, including another page in Oracle CRM On Demand. You can configure a Web link to simply open another Web site. You can also configure the Web link to pass specific information from the Oracle CRM On Demand record as a parameter in the URL. A Web link is a custom field that allows you to place a hyperlink to an external Web site or Web-based application in a record in Oracle CRM On Demand. You can use a Web link custom field to provide a convenient way for users to navigate to another Web page, including another page in Oracle CRM On Demand.
You can configure a Web link to simply open another Web site. You can also configure the Web link to pass specific information from the Oracle CRM On Demand record as a parameter in the URL.
Question 2
Which two record types can have an asset as a child object?
- Account
- Opportunity
- Contact
- Lead
- Product
Correct answer: AC
Explanation:
A: When you want to track a product you've sold to a customer or company, link the product record to the account as an asset.To link a product record to an account as an asset Select the account. On the Account Detail page, scroll to the Assets section, and do one of the following:To create an asset, click New. By default, the creator of the asset is the owner of the asset. To update asset information, click the Edit link next to the existing asset. On the Asset Edit page, enter the required information. C: Track the contact assets, see Tracking Assets (on page 162).Note: This step is specific to Oracle CRM On Demand Financial Services Edition. A: When you want to track a product you've sold to a customer or company, link the product record to the account as an asset.
To link a product record to an account as an asset
- Select the account.
- On the Account Detail page, scroll to the Assets section, and do one of the following:
- To create an asset, click New.By default, the creator of the asset is the owner of the asset.
- To update asset information, click the Edit link next to the existing asset.
- On the Asset Edit page, enter the required information.
C: Track the contact assets, see Tracking Assets (on page 162).
Note: This step is specific to Oracle CRM On Demand Financial Services Edition.
Question 3
Big industries, Inc has the reporting structure depicted below. Is this an acceptable reporting structure for forecasting in CRM on Demand?
- Not enough information
- Yes, because all reporting structure combinations are allowed
- No, because there is more than 1 participant at the top of the structure.
- Yes, because every participant at the lower level has a manager.
- Yes, because all participants at the top of the structure have subordinates.
Correct answer: C
Explanation:
The reporting structure determines whose records the managers can access. It also determines whose data is included in calculations for forecasting as well as reports for managers and executives. Participants in forecasts are chosen by role. Your company's reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO). The reporting structure determines whose records the managers can access. It also determines whose data is included in calculations for forecasting as well as reports for managers and executives.
Participants in forecasts are chosen by role. Your company's reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO).
Question 4
When selecting a column to filter or sort report, which should you choose to have the LEAST impact on performance?
- Custom fields
- Custom pick lists
- Indexed fields
- Fields containing CASE statements
- Standard pick lists
Correct answer: C
Explanation:
Index fields improves filter and sorting performance. Index fields improves filter and sorting performance.
Question 5
Floyd, an Inside Sales Representative in your organization, has complained about his inability to prepare and submit forecast. After some Investigation on the Issue, you find out that he's not receiving the weekly alerts sent to all other forecast participants. What is the possible root cause of this issue?
- Floyd hasn't been added to the Forecast book of business
- Floyd's role is not included in the forecast.
- Floyd must add his name to the forecast participants list.
- Floyd does not have any direct reports.
- Floyd's profile does not have a quota value to forecast against.
Correct answer: B
Explanation:
Participants in forecast generation are chosen by role. Your company's reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO). Add the roles for those users who are to participate in the forecast to the Forecasting Roles area. Participants in forecast generation are chosen by role. Your company's reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO).
Add the roles for those users who are to participate in the forecast to the Forecasting Roles area.
Question 6
Which data access control mechanism determines whether users can see a record type in the drop down list in the Search box?
- The record type access setting in the role is Can Create for the record type.
- The record type access setting in the role is Can Read All Records for the record type.
- The record type access setting in the role is Has Access for the record type,
- The default Access Profile is at least Read/Create for the record type.
- The owner Access Profile is at least Read/Create for the record type.
Correct answer: C
Explanation:
Has Access. When the Has Access check box of the Role Management Wizard is selected for a primary record type on a role, users who have the role can access records of that record type. If the Has Access check box is not selected for a record type on a role, users who have the role are denied all forms of access to the record type. For example, if the Has Access check box is not selected for the Account record type on a role, all forms of access to the Account record type, including related applets, search capabilities, and other access to the Account record type, are denied to users who have the role. Then the following can occur:If a user who does not have access to the Account record type attempts to associate an opportunity with an account record, the operation fails. If a user who does not have access to the Account record type sees an opportunity that is already linked to an account, the user is not able to view any details of the linked account record. Has Access. When the Has Access check box of the Role Management Wizard is selected for a
primary record type on a role, users who have the role can access records of that record type. If the Has Access check box is not selected for a record type on a role, users who have the role are denied all forms of access to the record type. For example, if the Has Access check box is not selected for the Account record type on a role, all forms of access to the Account record type, including related applets, search capabilities, and other access to the Account record type, are denied to users who have the role. Then the following can occur:
- If a user who does not have access to the Account record type attempts to associate an opportunity with an account record, the operation fails.
- If a user who does not have access to the Account record type sees an opportunity that is already linked to an account, the user is not able to view any details of the linked account record.
Question 7
You should enable the book selector for the company if you want users to be able to:
- Limit search queries to the records in particular book of business
- Be added to a book of business as a book user
- Create their own book of business hierarchies
- Delegate their record access to another user
Correct answer: A
Explanation:
If the Book selector is enabled for the company, the Book selector field appears in targeted searches and advanced searches, in the title bar of list pages, and in the Reports Homepage. The Book selector is used to limit a targeted search to a custom book or a user book that can contain the record that the user wants to find. If the Book selector is enabled for the company, the Book selector field appears in targeted searches and advanced searches, in the title bar of list pages, and in the Reports Homepage. The Book selector is used to limit a targeted search to a custom book or a user book that can contain the record that the user wants to find.
Question 8
You have already used your limit of 35 custom fields with the field type of Check box For Accounts. How can you add more?
- You can delete fields from other record types, such as Contacts.
- You cannot add any more.
- You can move some fields off your page layout.
- You can request more space for data storage.
Correct answer: B
Explanation:
Note: the list showing the maximum number of custom fields which can be created for each record type.Record TypeCheck BoxCurrencyDateDate/Time Integer Multiselect Picklist Account 35 80 25 25 35 10 Contact 35 2525 25 35 10 Etc. Note: the list showing the maximum number of custom fields which can be created for each record type.
Record TypeCheck BoxCurrencyDateDate/Time Integer Multiselect Picklist
Account 35 80 25 25 35 10
Contact 35 2525 25 35 10
Etc.
Question 9
Update Values action is only available when using which workflow rule trigger event?
- Before Modified Record Saved
- Record Deleted
- Modified Record Saved
- New Record Saved
Correct answer: A
Explanation:
The trigger Event 'Before modified record saved' has the (only) action Update Values. The trigger Event 'Before modified record saved' has the (only) action Update Values.
Question 10
One of your users does not see the Campaigns tab when accessing CRM on Demand. You have confirmed that Campaigns is one of the available tabs for the user's role and that the role does give access to that record type.
Why can he not see the Campaigns tab?
- The user has read-only default access to campaign records.
- The user has no active campaigns.
- The user has read/create owner access to campaign records.
- The user needs to move the tab to the selected tabs box in his personal tab layout.
Correct answer: D
Explanation:
See step 4 below. To change your tab order (or adding tabs) In the upper-right corner of any page, click the My Setup global link. In the Layout Personalization section, click the Personal Layout link. In the Personal Tab Layout section, click the Tab Layout link. In the Available Tabs box, select the tab you want to add, and then click the right arrow button to move it from the Available Tabs box to the Selected Tabs box. In the Selected Tabs area, select one tab at a time and use the up arrow button or down arrow button to move the tab until it appears in the order you want. Save the record. NOTE: The tabs across the top of your pages provide the starting point for managing your data. The role your administrator assigns to you determines what tabs are available to you and the order in which they initially appear.You can personalize your tabs only if the Personalize Tabs privilege is enabled for your role. See step 4 below.
To change your tab order (or adding tabs)
- In the upper-right corner of any page, click the My Setup global link.
- In the Layout Personalization section, click the Personal Layout link.
- In the Personal Tab Layout section, click the Tab Layout link.
- In the Available Tabs box, select the tab you want to add, and then click the right arrow button to move it from the Available Tabs box to the Selected Tabs box.
- In the Selected Tabs area, select one tab at a time and use the up arrow button or down arrow button to move the tab until it appears in the order you want.
- Save the record.
NOTE: The tabs across the top of your pages provide the starting point for managing your data. The role your administrator assigns to you determines what tabs are available to you and the order in which they initially appear.
You can personalize your tabs only if the Personalize Tabs privilege is enabled for your role.
