File Info
| Exam | Oracle Engagement Cloud 2018 Implementation Essentials |
| Number | 1z0-993 |
| File Name | Oracle.1z0-993.VCEplus.2019-06-05.76q.tqb |
| Size | 299 KB |
| Posted | Jun 05, 2019 |
| Download | Oracle.1z0-993.VCEplus.2019-06-05.76q.tqb |
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Demo Questions
Question 1
Which three statements are true about building Digital Customer Service (DCS) applications?
- Many DCS applications can be active in production at the same time.
- DCS includes a "reference implementation template" that illustrates recommended implementation practices.
- Only one version of a DCS application can be active in production at any time.
- DCS application can be embedded in other sites.
Correct answer: BCD
Question 2
You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?
- Time Period
- Duration
- Available
- Interval
- Start/Stop
Correct answer: B
Question 3
Identify three considerations before starting the configuration of assignment rules to service requests.
- the attributes of queues to use as criteria for your rule assignments
- the candidates of service requests to use as criteria for your rule assignments
- the candidates of queues to use as criteria for your rule assignments
- the attributes of service requests to use as criteria for your rule assignments
- the rule sets you want to create and the rules to include in each rule set
Correct answer: BCE
