Download Pegasystems.PEGACPBA74V1.ActualTests.2019-07-25.21q.vcex

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Exam Certified Pega Business Architect (CPBA) 74V1
Number PEGACPBA74V1
File Name Pegasystems.PEGACPBA74V1.ActualTests.2019-07-25.21q.vcex
Size 318 KB
Posted Jul 25, 2019
Download Pegasystems.PEGACPBA74V1.ActualTests.2019-07-25.21q.vcex

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Demo Questions

Question 1

You are assigned to a Pega implementation project as a Pega business architect. Which task are you expected to perform?


  1. Identify the initial backlog of case types
  2. Organize the Project Kickoff meeting
  3. Identify the scope of the initial release
  4. Help to refine user stories ahead of a sprint
Correct answer: C



Question 2

In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available. During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interview who speaks the same language as the applicant.  
 
  
 
What is the best way to design routing so the correct interviewer is assigned the task?


  1. Route the job application to a specific queue using the Use business logic option
  2. Route the job application to a specific user using the Use business logic option
  3. Route the job application to an operator within a skilled group using the Specific user option
  4. Route the job application to an appropriately skilled operator using the Specific user option
Correct answer: A



Question 3

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.  
What task do you perform to implement this requirement?


  1. In the Employment Information process add a custom condition to test the card type
  2. In the Employment Information process add a card type true/false field to a user view
  3. In the Employment Information process validate card type for continued processing
  4. In the Employment Information process add an Approve/Reject step to test the card type
Correct answer: B



Question 4

A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life underwriting is assigned to offices based on the residence of the policy owner. Which routing approach supports this requirement?


  1. Route the assignment to the correct work queue using skill-based routing
  2. Route the assignment to a specific underwriter based on business logic
  3. Route the assignment to the correct work queue based on business logic
  4. Route the assignment to the correct work queue using an authority matrix
Correct answer: C



Question 5

In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.  
 
  
 
To meet this requirement, you apply a goal and deadline to the ______.


  1. Schedule Interview process
  2. Interview stage
  3. Case type
  4. Schedule Interview step
Correct answer: D



Question 6

A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for a luxury car must be processed by an agent who is trained to rent luxury cars. Which routing approach do you use?


  1. Route to a skilled member of a work group
  2. Route requests to a skilled work group
  3. Route the request to a manager who assigns the agent
  4. Route to a work group based on the location
Correct answer: B



Question 7

An airline has the following requirement: 
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.  
How do you configure the case life cycle to meet this requirement?


  1. Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
  2. Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
  3. Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process
  4. Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed
Correct answer: A



Question 8

When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim. 
How do you implement this requirement so each approver can work independently?


  1. Create business logic to route to the different approvers
  2. Create three assignments and route to the appropriate approver
  3. Create an approval step with cascading approval
  4. Route to a workbasket where all three roles have access
Correct answer: C



Question 9

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.  
How do you configure the approvals in the application?


  1. Add the manager approval to an alternative stage in the case life cycle
  2. Add an optional process to each approval in the appropriate stage
  3. Configure a single cascading approval based on an authority matrix
  4. Configure a parallel process for each of the required approvals
Correct answer: C



Question 10

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.  
How do you configure the resolve process to support this requirement?


  1. Route an Approval step to the required parties
  2. Route the email to all the recipients in a Collect Information step
  3. Add a Send Email step and include all required parties
  4. Add a Send Email step as an optional action
Correct answer: C









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