Download Pegasystems.PEGACPDC74V1.Pass4Sure.2019-07-19.48q.vcex

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File Info

Exam Certified Pega Decisioning Consultant (CPDC) 74V1
Number PEGACPDC74V1
File Name Pegasystems.PEGACPDC74V1.Pass4Sure.2019-07-19.48q.vcex
Size 23 KB
Posted Jul 19, 2019
Download Pegasystems.PEGACPDC74V1.Pass4Sure.2019-07-19.48q.vcex

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Demo Questions

Question 1

Which is a Key Performance Indicator?


  1. Action
  2. Outcome
  3. Volume
  4. Channel
Correct answer: A



Question 2

Which metric is used in the Proposition Distribution report?


  1. Accept rate
  2. Volume
  3. Target budget
  4. Total revenue
Correct answer: A
Explanation:



Question 3

To build a predictive model, use ____________.


  1. Pega Customer Service
  2. Pega Marketing
  3. Pega Decision Management
  4. Pega Platform
Correct answer: D
Explanation:
Reference: https://community.pega.com/sites/default/files/help_v73/dsm/da-portal/tasks/da-creating-predictive-model-tsk.htm
Reference: https://community.pega.com/sites/default/files/help_v73/dsm/da-portal/tasks/da-creating-predictive-model-tsk.htm



Question 4

Next-Best-Action maximizes the customer lifetime value by _____________.


  1. using consistency rules in the Next-Best-Action decision strategy
  2. building Next-Best-Action on top of each other across every interaction
  3. monitoring the customer interactions in all channels
  4. using arbitration metrics in the Next-Best-Action decision strategy
Correct answer: C



Question 5

The implementation of Next-Best-Action must involve ______________.


  1. building a product catalog
  2. defining business issue and group hierarchy
  3. inclusion of third party predictive models
  4. defining a prioritization formula based on marketing weight 
Correct answer: B



Question 6

What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?


  1. Service
  2. Consistency
  3. Mobility
  4. Sociability
Correct answer: B



Question 7

Which business issue is the least suitable for Next-Best-Action?


  1. Collections
  2. Retention
  3. Service
  4. Accounting
Correct answer: D



Question 8

Business rules that determine if a customer is eligible for a particular proposition are also known as ___________. 


  1. Contact rules
  2. Hard rules
  3. Soft rules
  4. Marketing rules
Correct answer: A
Explanation:
Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf (191)
Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf (191)



Question 9

One of the flow shapes which allows seamless integration of Pega Decision Management with Pega Business Process Management is ____________.


  1. Subprocess
  2. Run Data Flow
  3. Utility
  4. Decision
Correct answer: D
Explanation:
Reference: http://smartrules.nl/part-3-more-layers/
Reference: http://smartrules.nl/part-3-more-layers/



Question 10

To which types of decisions can Decision Management be applied?


  1. Determining the cause of a customer’s problem
  2. Determining why response rates for a campaign in one region are below average
  3. Determining how to retain a customer and what budget we should spend
  4. Determining how to optimize the product portfolio to increase market share
Correct answer: B









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