Download Pegasystems.PEGACPDC74V1.VCEplus.2019-07-10.100q.vcex

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File Info

Exam Certified Pega Decisioning Consultant (CPDC) 74V1
Number PEGACPDC74V1
File Name Pegasystems.PEGACPDC74V1.VCEplus.2019-07-10.100q.vcex
Size 68 KB
Posted Jul 10, 2019
Download Pegasystems.PEGACPDC74V1.VCEplus.2019-07-10.100q.vcex

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Demo Questions

Question 1

Results of two simulations can be compared using the ______________.


  1. Visual Business Director
  2. Interaction History report
  3. Proposition Distribution report
  4. Predictive Analytics Director
Correct answer: A
Explanation:
Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf (124)
Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf (124)



Question 2

Which of the following is a dimension in Visual Business Director?


  1. Revenue
  2. Channel
  3. Volume
  4. Intent
Correct answer: B
Explanation:
Reference: https://community1.pega.com/community/pega-support/question/what-are-6-dimensions-visual-business-director
Reference: https://community1.pega.com/community/pega-support/question/what-are-6-dimensions-visual-business-director



Question 3

Which is a Key Performance Indicator?


  1. Action
  2. Outcome
  3. Volume
  4. Channel
Correct answer: A



Question 4

Visual Business Director can be used to _____________.


  1. inspect interactions of a single customer
  2. compare two datasets
  3. predict customer behavior
  4. import and inspect and external dataset
Correct answer: B



Question 5

Which metric is used in the Proposition Distribution report?


  1. Accept rate
  2. Volume
  3. Target budget
  4. Total revenue
Correct answer: A



Question 6

To build a predictive model, use ____________.


  1. Pega Customer Service
  2. Pega Marketing
  3. Pega Decision Management
  4. Pega Platform
Correct answer: D
Explanation:
Reference: https://community.pega.com/sites/default/files/help_v73/dsm/da-portal/tasks/da-creating-predictive-model-tsk.htm
Reference: https://community.pega.com/sites/default/files/help_v73/dsm/da-portal/tasks/da-creating-predictive-model-tsk.htm



Question 7

Next-Best-Action maximizes the customer lifetime value by _____________.


  1. using consistency rules in the Next-Best-Action decision strategy
  2. building Next-Best-Action on top of each other across every interaction
  3. monitoring the customer interactions in all channels
  4. using arbitration metrics in the Next-Best-Action decision strategy
Correct answer: C



Question 8

The implementation of Next-Best-Action must involve ______________.


  1. building a product catalog
  2. defining business issue and group hierarchy
  3. inclusion of third party predictive models
  4. defining a prioritization formula based on marketing weight 
Correct answer: B



Question 9

What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?


  1. Service
  2. Consistency
  3. Mobility
  4. Sociability
Correct answer: B



Question 10

Which business issue is the least suitable for Next-Best-Action?


  1. Collections
  2. Retention
  3. Service
  4. Accounting
Correct answer: D









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