File Info
| Exam | ITIL 2011 Foundation |
| Number | 58 |
| File Name | PEOPLECERT.58.CertKey.2019-03-16.530q.tqb |
| Size | 2 MB |
| Posted | Mar 16, 2019 |
| Download | PEOPLECERT.58.CertKey.2019-03-16.530q.tqb |
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Demo Questions
Question 1
Which role is responsible for carrying out the activities of a process?
- Process owner
- Change manager
- Service manager
- Process practitioner
Correct answer: D
Question 2
Which process or function is responsible for monitoring activities and events in the IT infrastructure?
- Service level management
- IT operations management
- Capacity management
- Incident management
Correct answer: B
Question 3
Which of the following options is a hierarchy that is used in knowledge management?
- Wisdom - Information - Data - Knowledge
- Data - Information - Knowledge - Wisdom
- Knowledge - Wisdom - Information - Data
- Information - Data - Knowledge - Wisdom
Correct answer: B
