File Info
| Exam | Salesforce Certified Business Analyst |
| Number | Certified-Business-Analyst |
| File Name | Salesforce.Certified-Business-Analyst.NewDumps.2023-08-09.50q.tqb |
| Size | 160 KB |
| Posted | Aug 09, 2023 |
| Download | Salesforce.Certified-Business-Analyst.NewDumps.2023-08-09.50q.tqb |
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Demo Questions
Question 1
Which tool is used to create reports, incorporate filters and select the Report Type?
- Data Loader
- Report Builder
- A csv file that will then get imported.
- Report Composer
Correct answer: B
Question 2
Northern Trail Outfitters (NTO) has noticed that many customers are posting to social media about issues they are having with a new product. The services team is looking for easy ways to engage with these customers and resolve their complaints. During the first discovery meeting of the project, the business analyst (BA) hears that the VP of services and support wants to implement Omni-Channel for NTO's Service Cloud.
What should the BA do first to ensure the ongoing success of the project?
- Configure a proof-of-concept demo within a sandbox environment to show the pros and cons of the requested solution.
- Produce a gap analysis document that will show the ways the requested solution can solve the limitations of NTO's current system.
- Encourage the project stakeholders to think of various ways to solve cases different before deciding on a specific solution.
Correct answer: B
Question 3
When creating a new User how can the Admin make sure a temporary password is generated?
- Select "Temporary Password and Confirmation Email Required"
- There are no temporary passwords available for setup of new users in Salesforce.
- Select "Generate Passwords and notify the user via email."
- This is a default feature, no setup required.
Correct answer: C
