File Info
| Exam | Field Service Lightning Cloud Consultant |
| Number | Field-Service-Lightning-Cloud-Consultant |
| File Name | Salesforce.Field-Service-Lightning-Cloud-Consultant.ActualTests.2019-09-27.28q.tqb |
| Size | 106 KB |
| Posted | Sep 27, 2019 |
| Download | Salesforce.Field-Service-Lightning-Cloud-Consultant.ActualTests.2019-09-27.28q.tqb |
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Demo Questions
Question 1
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.
Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)
- Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
- Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
- Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
- Use of Standard Reports to view Parent and Work Order Lines Items within Work Orders by Customer.
Correct answer: BC
Question 2
Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with Service Appointments or Service Resources.
How would a Partner user update the Work Order record from a mobile Device?
- Field service mobile app
- Salesforce mobile app
- Work Order records cannot be updated on a mobile device
- Salesforce Touch
Correct answer: B
Question 3
Universal Containers wants the Ability for their Field Technicians to log sales opportunities associated with their Work Orders.
What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service mobile app?
- Quick Action on Opportunity to Create Work Order
- Quick Action on Opportunity to Create Work Order Line Item
- Quick Action on Work Order to create Opportunity
- Quick Action on Work Order Line Items to create Opportunity
Correct answer: C
