File Info
| Exam | Certified Implementation Specialist - IT Service Management |
| Number | CIS-ITSM |
| File Name | ServiceNow.CIS-ITSM.Prep4Sure.2020-02-27.260q.tqb |
| Size | 2 MB |
| Posted | Feb 27, 2020 |
| Download | ServiceNow.CIS-ITSM.Prep4Sure.2020-02-27.260q.tqb |
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Demo Questions
Question 1
A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?
- Create a permission set with edit permissions for the case object.
- Create a sharing rule on the case object with read/write level of access.
- Create a public group with edit permissions for the case object.
- Add the user in a role hierarchy above users with edit permissions on the case object.
Correct answer: A
Question 2
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes.
How can an administrator meet this requirement?
- Create a new profile and role for the subset of users with the View All Data permission.
- Create a permission set with the View All Data permission for the subset of users.
- Enable the View All Data permission for the roles of the subset of users.
- Assign delegated administration to the subset of users to View All Data.
Correct answer: B
Question 3
Which two values roll up the hierarchy to the manager for Collaborative Forecasting? (Choose two.)
- Product quantity
- Quota amount
- Opportunity amount
- Expected revenue
Correct answer: BC
