Download ServiceNow.CIS-SM.VCEplus.2021-01-25.60q.tqb

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Exam Certified Implementation Specialist - Service Mapping
Number CIS-SM
File Name ServiceNow.CIS-SM.VCEplus.2021-01-25.60q.tqb
Size 656 KB
Posted Jan 25, 2021
Download ServiceNow.CIS-SM.VCEplus.2021-01-25.60q.tqb


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Demo Questions

Question 1

Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)


  1. Understanding of XML, Regex, Delimited text, and JSON
  2. Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST
  3. Scripting capabilities with respect to Unix and Windows commands
  4. Intermediate or above Windows and Unix administration skills
  5. Sufficient skills to build an enterprise web site
  6. Understanding of relational database theory
Correct answer: ABCD
Explanation:
Reference: https://www.servicenow.com/services/training-and-certification/service-mapping-implementation.html
Reference: https://www.servicenow.com/services/training-and-certification/service-mapping-implementation.html



Question 2

Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?


  1. Problem Management: Number of Incidents per Known Problem
  2. Incident Management: Mean Time to Resolve
  3. Event Management: Signal to Noise Ratio
  4. Change Management: Number of Major Changes
Correct answer: B
Explanation:
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf



Question 3

How many ServiceNow instances can one MID Server connect to?


  1. 1
  2. 5
  3. Up to 255
  4. Unlimited
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/mid-server/concept/c_MIDServerConnectionPrerequisites.html
Reference: https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/mid-server/concept/c_MIDServerConnectionPrerequisites.html









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