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Exam Certified Implementation Specialist - Strategic Portfolio Management
Number CIS-SPM
File Name ServiceNow.CIS-SPM.VCEplus.2024-02-14.29q.vcex
Size 25 KB
Posted Feb 14, 2024
Download ServiceNow.CIS-SPM.VCEplus.2024-02-14.29q.vcex

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Demo Questions

Question 1

The combination of the user and the assigned portfolio must be unique when adding a user to which registry?


  1. Application Registry.
  2. Event Registry.
  3. UX Page Registry.
  4. Stakeholder Registry.
Correct answer: D
Explanation:
According to theStakeholder Registrydocument, the combination of the user and the assigned portfolio must be unique when adding a user to the stakeholder registry. The stakeholder registry is a table that stores information about the stakeholders of a portfolio. The other options are not correct, as they are not registries that require a unique combination of user and portfolio. The application registry is a table that stores information about the applications in the system. The event registry is a table that stores information about the events that trigger notifications. The UX page registry is a table that stores information about the UX pages that are available for portfolios.
According to theStakeholder Registrydocument, the combination of the user and the assigned portfolio must be unique when adding a user to the stakeholder registry. The stakeholder registry is a table that stores information about the stakeholders of a portfolio. The other options are not correct, as they are not registries that require a unique combination of user and portfolio. The application registry is a table that stores information about the applications in the system. The event registry is a table that stores information about the events that trigger notifications. The UX page registry is a table that stores information about the UX pages that are available for portfolios.



Question 2

When copying a source project to a target project, what fields are copied by default?
Choose 3 answers


  1. Planned dates.
  2. Duration fields.
  3. Number.
  4. Short description.
  5. State
Correct answer: ABD



Question 3

If a user creates a new demand from the demand workbench, what state will the system save the record in?


  1. approved
  2. open
  3. draft
  4. qualified
Correct answer: D
Explanation:
According to theUsing the Demand Workbenchdocument, if a user creates a new demand from the demand workbench, the system saves the record in the qualified state and displays it on the bubble chart. The other options are not correct, as they are not the default state for a new demand created from the demand workbench. The approved state is the final state for a demand that has passed all the assessments. The open state is the initial state for a demand that is created from the Service Catalog. The draft state is the state for a demand that is created from the Demand form.
According to theUsing the Demand Workbenchdocument, if a user creates a new demand from the demand workbench, the system saves the record in the qualified state and displays it on the bubble chart. The other options are not correct, as they are not the default state for a new demand created from the demand workbench. The approved state is the final state for a demand that has passed all the assessments. The open state is the initial state for a demand that is created from the Service Catalog. The draft state is the state for a demand that is created from the Demand form.



Question 4

What minimum role is required to assign a time sheet policy to a user?


  1. ppm_admin.
  2. timecard_admin.
  3. it_project_manager.
  4. It is not possible to assign a time sheet policy to a user.
Correct answer: B
Explanation:
It is not possible to assign a time sheet policy to a user: This is false, as it is possible to assign a time sheet policy to a user by using the Time Sheet Policy field on the User form4. 1:32: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Roles.html3: https://docs.servicenow.com/bundle/vancouver-it-businessmanagement/page/product/project-management/concept/c_ProjectManagement.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-cardmanagement/reference/r_TimeCardManagementRoles.htmlAccording to the web search results1, the timecard_admin role is the minimum role that is required to assign a time sheet policy to a user. A time sheet policy is a rule that controls the creation and operation of time sheets for resources who log time against work items. The timecard_admin role can create and modify time sheet policies, time sheet groups, and time sheet periods, as well as approve time sheets or submit time cards on behalf of team members. The other options are incorrect because:A)ppm_admin: The ppm_admin role is a higher-level role that can access all Project and Portfolio Management modules and features, but it is not the minimum role required for assigning a time sheet policy to a user2.C)it_project_manager: The it_project_manager role can create and manage projects, but not assign time sheet policies to users3.
It is not possible to assign a time sheet policy to a user: This is false, as it is possible to assign a time sheet policy to a user by using the Time Sheet Policy field on the User form4. 1:3
2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Roles.html
3: https://docs.servicenow.com/bundle/vancouver-it-businessmanagement/page/product/project-management/concept/c_ProjectManagement.html
4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-cardmanagement/reference/r_TimeCardManagementRoles.html
According to the web search results1, the timecard_admin role is the minimum role that is required to assign a time sheet policy to a user. A time sheet policy is a rule that controls the creation and operation of time sheets for resources who log time against work items. The timecard_admin role can create and modify time sheet policies, time sheet groups, and time sheet periods, as well as approve time sheets or submit time cards on behalf of team members. The other options are incorrect because:
A)ppm_admin: The ppm_admin role is a higher-level role that can access all Project and Portfolio Management modules and features, but it is not the minimum role required for assigning a time sheet policy to a user2.
C)it_project_manager: The it_project_manager role can create and manage projects, but not assign time sheet policies to users3.



Question 5

On the demand form, what does the Discount Rate impact?


  1. ROI.
  2. Net Present Value (NPV).
  3. Financial Benefit.
  4. Internal Rate of Return %.
Correct answer: B
Explanation:
According to the ServiceNow documentation1, the discount rate on the demand form impacts the net present value (NPV) of the demand. The NPV is the difference between the present value of the benefits and the present value of the costs of the demand. The discount rate is the rate used to discount future cash flows to their present value. A higher discount rate means that future cash flows are worth less in the present, and vice versa. The other options are incorrect because:A) ROI: The ROI (return on investment) is the ratio of the net value to the estimated cost of the demand.The discount rate does not affect the ROI, as both the net value and the estimated cost are based on the present value of the cash flows2.C) Financial Benefit: The financial benefit is the sum of the present value of the benefits of the demand.The discount rate does not affect the financial benefit directly, but only indirectly through the NPV calculation3.D) Internal Rate of Return %: The internal rate of return % (IRR) is the discount rate that makes the NPV of the demand equal to zero.The discount rate does not affect the IRR, but rather the IRR is derived from the NPV equation4.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_DemandTable.html2: https://docs.servicenow.com/bundle/vancouver-it-businessmanagement/page/product/demand-management/concept/c_DemandRate.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demandmanagement/concept/c_FinancialBenefit.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_InternalRateOfReturn.html
According to the ServiceNow documentation1, the discount rate on the demand form impacts the net present value (NPV) of the demand. The NPV is the difference between the present value of the benefits and the present value of the costs of the demand. The discount rate is the rate used to discount future cash flows to their present value. A higher discount rate means that future cash flows are worth less in the present, and vice versa. The other options are incorrect because:
A) ROI: The ROI (return on investment) is the ratio of the net value to the estimated cost of the demand.The discount rate does not affect the ROI, as both the net value and the estimated cost are based on the present value of the cash flows2.
C) Financial Benefit: The financial benefit is the sum of the present value of the benefits of the demand.The discount rate does not affect the financial benefit directly, but only indirectly through the NPV calculation3.
D) Internal Rate of Return %: The internal rate of return % (IRR) is the discount rate that makes the NPV of the demand equal to zero.The discount rate does not affect the IRR, but rather the IRR is derived from the NPV equation4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_DemandTable.html
2: https://docs.servicenow.com/bundle/vancouver-it-businessmanagement/page/product/demand-management/concept/c_DemandRate.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demandmanagement/concept/c_FinancialBenefit.html
4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_InternalRateOfReturn.html



Question 6

In which table can you find cost information for a specific fiscal period?


  1. cost_plan_breakdown
  2. pm_project
  3. cost_plan
  4. expense_line
Correct answer: A
Explanation:
According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency. The other options are incorrect because:B)pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.C)cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.D)expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_CostPlanBreakdownTable.html2: https://docs.servicenow.com/bundle/vancouver-it-businessmanagement/page/product/project-management/reference/r_ProjectTable.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/projectmanagement/reference/r_CostPlanTable.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ExpenseLineTable.html
According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency. The other options are incorrect because:
B)pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.
C)cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.
D)expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_CostPlanBreakdownTable.html
2: https://docs.servicenow.com/bundle/vancouver-it-businessmanagement/page/product/project-management/reference/r_ProjectTable.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/projectmanagement/reference/r_CostPlanTable.html
4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ExpenseLineTable.html



Question 7

Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.


  1. pm_project
  2. pm_toplevel_project
  3. pm_home_page_config
  4. project_template_config
Correct answer: C
Explanation:
According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:pm_project: Stores information about projects2.pm_toplevel_project: Stores information about top-level projects3.project_template_config: Stores information about project templates.
According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:
pm_project: Stores information about projects2.
pm_toplevel_project: Stores information about top-level projects3.
project_template_config: Stores information about project templates.



Question 8

The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?


  1. Journal.
  2. Reference.
  3. Conditions.
  4. List.
Correct answer: B
Explanation:
According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from thecmn_departmenttable.A reference field stores a link to a record on another table, rather than storing the data directly in the field2.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html2: https://docs.servicenow.com/bundle/vancouver-platformadministration/page/administer/form-administration/concept/c_ReferenceFields.html
According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from thecmn_departmenttable.A reference field stores a link to a record on another table, rather than storing the data directly in the field2.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html
2: https://docs.servicenow.com/bundle/vancouver-platformadministration/page/administer/form-administration/concept/c_ReferenceFields.html



Question 9

What role can configure the default columns in the project planning console?
Choose 2 answers


  1. it_pps_admin
  2. it_project_manager
  3. it_console_admin
  4. admin
Correct answer: AD
Explanation:
According to the ServiceNow support article1, theit_pps_adminrole can configure the default columns in the project planning console by modifying thepm_project_planning_consolelist view.Theadminrole can also do this, as well as any other configuration on the platform2.1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07145652: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html
According to the ServiceNow support article1, theit_pps_adminrole can configure the default columns in the project planning console by modifying thepm_project_planning_consolelist view.Theadminrole can also do this, as well as any other configuration on the platform2.
1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714565
2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html



Question 10

If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?


  1. activity_admin.
  2. timecard_admin.
  3. form_admin.
  4. approval_admin.
Correct answer: B
Explanation:
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-itbusiness-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/formadministration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html
2: https://docs.servicenow.com/bundle/vancouver-itbusiness-management/page/product/project-management/reference/r_ActivityManagementRoles.html
3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/formadministration/concept/c_FormAdministration.html
4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html









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